At GBetMax, your privacy is not an afterthought — it is a core part of how we build and operate our platform. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and the rights you have over your own information.
This Privacy Policy ("Policy") describes how GBetMax ("the Company," "we," "us," "our") collects, uses, stores, shares, and protects the personal information of individuals ("you," "your," "the Player") who access or use the GBetMax online gaming platform available at gbetmax.one, including any associated mobile applications, services, and features.
GBetMax takes its obligations under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) seriously. We are committed to ensuring that your personal data is handled lawfully, fairly, and transparently, and that it is collected only for specified, explicit, and legitimate purposes.
This Policy should be read alongside GBetMax's Terms and Conditions and Responsible Gaming Policy, both of which form part of the overall agreement between you and GBetMax. If you have any questions about this Policy or how GBetMax handles your personal data, please contact us using the details provided in Section 15.
GBetMax acts as the data controller in respect of the personal data collected through the GBetMax platform. As data controller, GBetMax determines the purposes and means of processing your personal data and is responsible for ensuring that such processing complies with applicable data protection laws.
GBetMax operates its platform for players in the Philippines and processes personal data in accordance with the requirements of the National Privacy Commission (NPC) of the Philippines. Our Data Protection Officer (DPO) is responsible for overseeing compliance with this Policy and applicable data protection legislation.
Data Protection Officer:
Operations: Manila, Philippines
GBetMax collects the following categories of personal data from players and users of the platform:
GBetMax collects personal data through the following means:
| Collection Method | Examples |
|---|---|
| Direct submission | Registration form, KYC document uploads, support enquiries, payment details |
| Automated collection | Cookies, server logs, device fingerprinting, session tracking during platform use |
| Third-party sources | Identity verification providers, payment processors (GCash, PayMaya, BPI, BDO, Metrobank), fraud detection services |
| Gaming activity | Bet placement, game results, bonus redemptions, responsible gaming tool interactions |
GBetMax uses your personal data for the following purposes:
GBetMax processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:
GBetMax does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Policy:
GBetMax engages trusted third-party service providers who process personal data on our behalf, including payment processors (GCash, PayMaya, BPI, BDO, Metrobank), identity verification and KYC providers, fraud detection and cybersecurity services, cloud hosting and infrastructure providers, and customer support platform providers. All service providers are bound by data processing agreements that require them to handle your data in accordance with this Policy and applicable law.
GBetMax may disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), law enforcement agencies, or other competent authorities where required by law, court order, or regulatory directive. GBetMax will notify you of such disclosures where legally permitted to do so.
In the event of a merger, acquisition, restructuring, or sale of GBetMax's business or assets, your personal data may be transferred to the acquiring entity as part of that transaction. GBetMax will notify you of any such transfer and ensure that the acquiring entity is bound by privacy obligations no less protective than those in this Policy.
GBetMax may share personal data with lawyers, auditors, accountants, and other professional advisers where necessary for the conduct of GBetMax's business, subject to professional confidentiality obligations.
GBetMax retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following retention periods apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account and identity data | Duration of account + 5 years after closure | Legal obligation (AML, PAGCOR) |
| Financial transaction records | 10 years from transaction date | Anti-money laundering regulations |
| Gaming activity records | 5 years from account closure | Regulatory compliance |
| Customer support communications | 3 years from last interaction | Legitimate interests |
| Marketing preferences | Until opt-out or account closure | Consent |
| Technical and device logs | 12 months from collection | Security and fraud prevention |
Upon expiry of the applicable retention period, GBetMax will securely delete or anonymise your personal data in accordance with our data disposal procedures.
GBetMax implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, loss, or destruction. These measures include:
GBetMax uses cookies and similar tracking technologies on the GBetMax platform to enhance your experience, maintain session security, and analyse platform usage. The following types of cookies are used:
| Cookie Type | Purpose | Consent Required |
|---|---|---|
| Essential cookies | Session management, login authentication, security tokens. Required for the platform to function. | No — strictly necessary |
| Functional cookies | Remembering your language preferences, game settings, and responsible gaming tool configurations. | No — necessary for service |
| Analytics cookies | Aggregated, anonymised data on how players use the GBetMax platform, used to improve features and performance. | Yes — consent required |
| Marketing cookies | Tracking interactions with GBetMax promotional content to measure campaign effectiveness. | Yes — consent required |
You can manage your cookie preferences through your browser settings. Please note that disabling essential or functional cookies may affect the performance and functionality of the GBetMax platform. GBetMax does not use third-party advertising cookies or share cookie data with external advertising networks.
Under the Philippine Data Privacy Act of 2012, you have the following rights in respect of your personal data held by GBetMax. To exercise any of these rights, please contact our Data Protection Officer at . GBetMax will respond to all valid requests within 15 business days.
You have the right to request a copy of the personal data GBetMax holds about you, along with information about how it is being processed. GBetMax will provide this information free of charge for the first request in any 12-month period.
You have the right to request correction of any inaccurate or incomplete personal data GBetMax holds about you. You may update certain account details directly through your GBetMax account settings.
You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, or where you withdraw consent and no other legal basis applies. This right is subject to GBetMax's legal retention obligations.
You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests, subject to GBetMax's overriding legitimate grounds.
You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to request that GBetMax transmit that data to another controller where technically feasible.
You have the right to request that GBetMax restricts the processing of your personal data in certain circumstances, such as while the accuracy of the data is being contested or while an objection is being assessed.
If you believe GBetMax has not handled your personal data in accordance with applicable law, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.
GBetMax employs age verification procedures at registration and may request additional documentary proof of age at any time. Parents and guardians who believe that a minor may have registered on GBetMax are encouraged to contact us immediately at so that the matter can be investigated and resolved promptly.
GBetMax primarily processes and stores personal data within the Philippines. Where it is necessary to transfer personal data to service providers or infrastructure located outside the Philippines — for example, cloud hosting services — GBetMax ensures that appropriate safeguards are in place to protect your data in accordance with the Data Privacy Act of 2012.
Such safeguards may include contractual clauses approved by the National Privacy Commission, binding corporate rules, or transfers to countries that have been assessed as providing an adequate level of data protection. GBetMax will not transfer your personal data to jurisdictions that do not provide adequate protection without your explicit consent or a valid legal basis.
GBetMax reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory requirements. When material changes are made, GBetMax will notify registered players by email or through a prominent notice on the GBetMax platform. The date of the most recent revision is always displayed at the top of this page.
Your continued use of the GBetMax platform following notification of any changes to this Policy constitutes your acceptance of the revised Policy. If you do not agree to the revised Policy, you should cease using GBetMax and may request account closure in accordance with the Terms and Conditions.
If you have any questions, concerns, or requests relating to this Privacy Policy or GBetMax's handling of your personal data, please contact our Data Protection Officer. We are committed to resolving all privacy-related enquiries promptly and transparently.
Data Protection Officer:
Response Time: Within 15 business days of receipt
Operations: Manila, Philippines
Supervisory Authority: National Privacy Commission (NPC), Philippines
Six pillars of data protection that every GBetMax player benefits from — every single day.
Every piece of data you send to GBetMax — from your registration details to your GCash payment info — travels over TLS-encrypted connections. Sensitive data at rest is protected with AES-256 encryption, the same standard used by major financial institutions.
GBetMax operates in full compliance with Republic Act No. 10173 — the Data Privacy Act of 2012. Our data practices are aligned with NPC guidelines, and our Data Protection Officer ensures ongoing compliance as regulations evolve.
GBetMax will never sell, rent, or trade your personal data to advertisers, data brokers, or any third party for commercial gain. Your data is used solely to operate and improve the GBetMax platform and to meet our legal obligations.
Access, correct, delete, or port your data — GBetMax honours all data subject rights under the Philippine Data Privacy Act. Submit a request to our DPO and we will respond within 15 business days, no runaround, no delays.
GBetMax collects only what is genuinely necessary. We do not build unnecessary data profiles, we do not track you across third-party websites, and we do not retain your data beyond the periods required by law and legitimate business need.
In the unlikely event of a data breach affecting your personal information, GBetMax will notify you and the National Privacy Commission within the timeframes required by law. Transparency is non-negotiable when it comes to your data security.
Your data is safe, your rights are protected, and your privacy is our priority. Join GBetMax today and enjoy provably fair games with the peace of mind that comes from a platform that takes data protection seriously.
⚠️ 21+ only. Please gamble responsibly. GBetMax operates under PAGCOR regulatory framework.